After Hours
Urgent Repairs



Office Hours
Mon - Fri 9:30am - 5:30pm

Weekends and Public Holidays

are considered after hours



If you have one of the below urgent situations on your hands, a trades list is provided for you to contact direct. These trades will troubleshoot solutions with you prior to attending the property. If your repair is not included in the below list of extremely urgent items, then it can wait to the next business day to contact your Property Manager.Should you persist in calling a tradesperson out to a repair that is not considered extremely urgent you could be potentially liable for the cost of the call out and the repair as itemized for each separate trade:


Under the Residential Tenancies Act 1997,
urgent repairs in a rental property are:



  • burst water service
  • blocked or broken toilet system
  • serious roof leak
  • gas leak
  • dangerous electrical fault
  • flooding or serious flood damage
  • serious storm or fire damage
  • failure or breakdown of any essential service or appliance provided by a landlord or agent for hot water, water, cooking, heating, or laundering
  • failure or breakdown of the gas, electricity or water supply
  • any fault or damage in the premises that makes the premises unsafe or insecure
  • an appliance, fitting or fixture that is not working properly and causes a substantial amount of water to be wasted
  • a serious fault in a lift or staircase.


FOR ALL CASES OF EMERGENCY,
WHETHER FIRE, POLICE OR AMBULANCE

PLEASE DIAL 000



NORTH & WEST


PLUMBERS

BEACHSIDE PLUMBING
03 9512 0007

PLUMBSMART
0413 162 226

ELECTRICIANS

MERCIECA ELECTRICAL
0422 750 313

LOCKSMITHS

GUARDIAN LOCKSMITHS
0409 558 841

GLAZIERS

O’BRIENS GLASS
13 16 16
(your credit card required initially)

CITY, SOUTH & EAST


PLUMBERS

BEACHSIDE PLUMBING
03 9512 0007

MCLEOD’S PLUMBING
03 9523 6602

ELECTRICIANS

AUBURN ELECTRICS
03 9421 2565
0419341 052

Mon - Fri - until 10pm
Sat + Sun - 8 am to 10 pm

LOCKSMITHS

GUARDIAN LOCKSMITHS
0409 558 841

GLAZIERS

O’BRIENS GLASS
13 16 16
(your credit card required initially)